Terms & Conditions

Last Updated: June 2026

Welcome to Rani Tour and Travels. These Terms & Conditions govern your use of our website, booking services, transportation services, WhatsApp support, phone support, and all related services provided by Rani Tour and Travels.

By accessing our website, requesting quotations, making bookings, or using our services, you agree to comply with these Terms & Conditions.

1. About Us

Business Name: Rani Tour and Travels

Website: https://ranitourandtravels.com

Phone & WhatsApp: +91 96612 97905

Services Include:

Taxi Booking
Cab Booking
Airport Transfers
Railway Station Transfers
Outstation Travel
One Way Taxi Services
Round Trip Taxi Services
Tempo Traveller Rental
Corporate Transportation
Wedding Transportation
Tour Packages
Travel Assistance Services

2. Acceptance of Terms

By using this website or booking any service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you should not use our website or services.

3. Booking Requirements

Customers must provide accurate and complete information, including:

Full Name
Mobile Number
Pickup Location
Drop Location
Travel Date
Travel Time
Passenger Details
Any special travel requirements

Providing false or incomplete information may result in booking cancellation.

4. Booking Confirmation

A booking shall be considered confirmed only after:

Availability verification
Acceptance by Rani Tour and Travels
Receipt of required advance payment, if applicable

We reserve the right to refuse or cancel any booking request.

5. Pricing and Charges

All fares, quotations, and estimates are subject to change without prior notice.

Additional charges may apply for:

Toll taxes
Parking fees
State entry taxes
Permit charges
Driver allowance
Waiting charges
Route deviations
Extra distance traveled
Additional stops requested by the customer

Customers are responsible for verifying final charges before travel.

6. Payment Terms

Payments may be accepted through:

UPI
Bank Transfer
Cash
Payment Gateway
Other approved payment methods

Advance payment may be required for certain bookings.

Failure to make required payments may result in cancellation.

7. Vehicle Allocation

Vehicle allocation depends on:

Availability
Route requirements
Passenger count
Operational considerations

In unavoidable circumstances, we may provide an equivalent or upgraded vehicle.

Vehicle images displayed on the website are for reference purposes only.

8. Customer Responsibilities

Customers agree to:

Provide accurate booking details
Arrive on time at the pickup location
Follow applicable laws and regulations
Maintain appropriate behavior during travel
Avoid damaging vehicles
Respect drivers and staff

Customers may be held responsible for damage caused to vehicles or property.

9. Driver and Passenger Safety

For safety reasons:

Drivers may refuse unsafe instructions.
Drivers must follow traffic laws.
Passengers must comply with safety regulations.
Illegal activities are strictly prohibited.

We reserve the right to terminate services if passenger behavior threatens safety or violates applicable laws.

10. Delays and Travel Time

Travel times are estimates only.

Rani Tour and Travels shall not be responsible for delays caused by:

Traffic congestion
Road closures
Weather conditions
Vehicle breakdowns
Government restrictions
Accidents
Public disturbances
Force majeure events

11. Cancellations and Refunds

All cancellations and refunds shall be governed by our separate Cancellation & Refund Policy available on the website.

Customers are encouraged to review that policy before making a booking.

12. Personal Belongings

Customers are responsible for their personal belongings.

Rani Tour and Travels shall not be liable for:

Lost items
Forgotten items
Stolen items
Damaged personal property

Passengers should verify all belongings before leaving the vehicle.

13. Website Usage

Users agree not to:

Use the website unlawfully
Attempt unauthorized access
Distribute malicious software
Interfere with website functionality
Misrepresent their identity
Submit fraudulent booking requests

Violation of these terms may result in restricted access and legal action.

14. Intellectual Property

All content on this website, including:

Text
Images
Graphics
Logos
Branding
Design Elements
Website Layout

is the property of Rani Tour and Travels unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

15. Third-Party Services

Our website may contain links to third-party services and websites.

We do not control or assume responsibility for:

Third-party content
External websites
Payment providers
Mapping services
Social media platforms

Users access such services at their own risk.

16. Limitation of Liability

To the maximum extent permitted by law, Rani Tour and Travels shall not be liable for:

Direct damages
Indirect damages
Consequential damages
Financial losses
Business interruptions
Loss of profits
Travel disruptions
Missed appointments

arising from the use of our services or website.

17. Force Majeure

We shall not be responsible for failure or delay in performance due to events beyond our reasonable control, including:

Natural disasters
Floods
Earthquakes
Storms
Pandemics
Government actions
Civil unrest
Transportation restrictions
Utility failures

18. Privacy

Use of this website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in that policy.

19. Modifications to Terms

Rani Tour and Travels reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

20. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the jurisdiction of the competent courts in India.

Contact Information

Rani Tour and Travels

Website: https://ranitourandtravels.com

Phone: +91 96612 97905

WhatsApp: +91 96612 97905

Email: info@ranitourandtravels.com

Acceptance

By accessing this website, requesting quotations, contacting us, submitting forms, making payments, or booking services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.